Health & Safety

Information Regarding COVID-19

At Grace Village the safety and health of our residents, patients, and staff is our top priority. We are monitoring the COVID-19 situation closely and are following guidance from the CDC, other local, state and federal health organizations to do our part to help lessen the spread of COVID-19 (coronavirus).

To provide you with timely and relevant information, we are adding this web-based communications platform. This allows us to provide daily updates so that you have access to the most up-to-date key information on our efforts to protect our residents, patients and staff.

As of March 4, 2024

  • All Visitation has resumed at Grace Village  If you visit between the hours of 9am and 5pm our doors will be unlocked and after 5pm you will need to use the doorbell for assistance.  Due to Covid protocols all visitors must still be screened before being allowed to enter the building.  The state requests that ideally you should visit in the residents room and not in the common areas.  You must also wear your mask for the duration of your time in the building, regardless of vaccination status.    We appreciate visitors cooperation during this time.
  • Any family member of a resident 18 years of age or older may now be vaccinated for COVID-19 at our facility.  If you have not been vaccinated but would like to receive the COVID-19 vaccine please contact Daniel Reeves, administrator, at 828-212-5121 to reserve your spot.
  • We are performing resident screenings daily.
  • We are performing staff screenings at the beginning of each shift including temperature checks.
  • No outside Healthcare providers coming into the facility to perform essential care functions are exhibiting symptoms of COVID-19 (coronavirus). We are screening outside Healthcare providers before allowing entry including temperature checks.
  • iPads are being utilized to provide observation, consultation and certain adjustments and/or recommendations for the resident’s routine care needs if necessary. Emergent and more detailed care is still being provided in-person as needed.
  • Our supply levels remain sufficient to serve our residents at this point in time.

NC 2-1-1 is now available 24/7 as a resource for assistance related to COVID-19.

Dial 2-1-1 to get connected to resources in your community

Caldwell County Health Department – Click Here

NC Governor’s Office – Click Here

NCHCFA COVID-19 Site – Click Here

AHCA COVID-19 Site – Click Here

CDC – Click Here

World Health Organization – Click Here

NC Department of Health and Human Services – Click Here

Medicare – Click Here

Resident Rights to Have Visitors under North Carolina Law

As of November 1, 2021, North Carolina law guarantees all residents of this facility the following visitation rights, pursuant to N.C. Gen. Stat. § 131E-112.5:

  • Each adult care facility licensed under this N.C. General Statutes chapter 131E shall permit residents to receive visitors to the fullest extent permitted under any applicable rules, regulations, or guidelines adopted by either the North Carolina Department of Health & Human Services or the Centers for Disease Control and Prevention or any federal or state law.
  • Should circumstances require the complete closure of an adult care facility to visitors, the adult care facility shall use its best efforts to develop alternate visitation protocols that would allow visitation to the greatest extent safely possible.
  • Each adult care facility shall allow compassionate care visits. An adult facility may require compassionate care visitors to submit to health screenings necessary to prevent the spread of infectious diseases, and, notwithstanding anything to the contrary in this section, an adult care facility may restrict a compassionate care visitor who does not pass a health screening requirement or who has tested positive for an infectious disease. An adult care facility may require compassionate care visitors to adhere to infection control procedures, including wearing personal protective equipment. Compassionate care situations that require visits include, but are not limited to, the following:

(1) End-of-life situations.

(2) A resident who was living with his or her family before recently being admitted to the facility is struggling with the change in environment and lack of physical family support.

(3) A resident who is grieving after a friend or family member recently passed away.

(4) A resident who needs cueing and encouragement with eating or drinking, previously provided by family or caregivers, is experiencing weight loss or dehydration.

(5) A resident, who used to talk and interact with others, is experiencing emotional distress, seldom speaking, or crying more frequently when the resident had rarely cried in the past.”

If you feel this facility has denied you these rights, you may contact the N.C. Department of Health and Human Services, Division of Health Service Regulation, Adult Care Licensure Section at 1-800-624-3004 or 919-855-4500.


Email: Daniel Reeves [email protected]

Address: 501 River Bend Drive, Granite Falls, NC 28630

Phone: (828) 212-5121